Shipping policy
Shipping Policy
At SkiWheely, we aim to deliver your order as quickly and smoothly as possible — so you can hit the slopes without delay.
Shipping Costs
We keep it simple: shipping is completely free on all orders, no matter where you are in Europe.
Delivery Times
Delivery times may vary depending on your location. Most orders are delivered within 5–10 business days, but please note that this can differ per country or during busy holiday seasons. We always do our best to get your SkiWheely to you as soon as possible.
Shipping Area
We currently offer shipping across all European countries. If you live outside Europe and wish to order, please contact our support team — we’re happy to help arrange international shipping when possible.
Order Tracking
Once your order is shipped, you’ll receive a tracking link via email so you can follow your package’s journey in real time.
Delays
In rare cases, shipping delays may occur due to customs checks, weather conditions, or courier issues. If this happens, don’t worry — you’ll be notified via email with updates and estimated delivery times.